The Markham Assessment Tool

Privacy Policy

Bedford Technology Group, Inc. is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, Bedford Technology Group, Inc. has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
    

Questions. If you have questions about this privacy policy, please send an e-mail to DanielBMarkham@MarkhamAssessmentTool.com

Refund Policy

Bedford Technology Group has a satisfaction guarantee for users of the MAT. If, after setting up your assessment, you are not satisfied, notify us within 7 days for a full refund or replacement of your assessment.
Complaints and problems can be reported to the contact information provided in this web site. We have a commitment to make sure that you receive the best service and product possible in the world today.

The MAT is not associated with any methodology or quality system, including CMM, CMMI, XP, SPICE, ITIL, IBM RUP, or others. Information from these systems is presented for your commentary on the application of these tools at your organization. The MAT does not endorse any work or quality system. "Measuring Process Quality By Means Of A Technical Opinion Survey" is patent pending at the United States patent office. Copyright 2005 Bedford Technology Group, Inc., All Rights Reserved.